The following verses are taken from the excellent text ‘Sadhanai Saram‘ by Sri Sadhu Om. My (Tom’s) comments are written in italiscised red:

Question: How has ignorance or illusion (maya) come about?

171. Listen now to the proper reason why, in answer to those people who asked due to bewilderment of thought, “Why has this illusion or phenomenal appearance (maya) come? How has it come?” Lord Ramana did not give a direct reply by telling why or how, but instead said, “See to whom illusion (maya) has come.”

Answer:

172. He who says that phenomenal existence (maya) has come into being is only you, whereas enlightened Sages (Jnanis), who have attained the great experience of Self, never accept that maya has come or that it now exists. Therefore, you, who assert that maya has come and exists, alone are the one who has the duty to investigate the truth in that assertion in order to prove its validity. Investigate thus.

How to remove this ignorance?

173. If you first attend to yourself, by investigating within yourself “To whom has this illusory appearance of the world (maya) come? To whom does it exist?” then in the mind that has merged in the state of Silence due to such Self-attention, the truth that you exist as the mere consciousness ‘I am’, devoid of any differentiation, diversity or imagination (vikalpa), will spontaneously reveal itself to you.

Maya never existed, not even as an appearance:

174. When the truth is known that you, the person who identifies the body as ‘I’, and who raises doubts and asks questions about phenomenal existence (maya), do not exist even in the least, then you will know as a matter of direct experience that in no place, at no time and in no way did phenomenal existence (maya) ever come or exist, and that the existence of the illusory world (maya) cannot be accepted even as a false appearance.

The questioner is itself illusion (maya):

175. He (the mind) who says that the illusion of phenomenal existence (maya) has come into existence is himself an illusion (maya). Therefore, the one path of Self-attention, which puts an end to the mind, is alone the means that the pure Jnana-Guru, Sri Ramana Bhagavan, has bestowed upon us as the apt medicine to put an end to all the arguments that arise about phenomenal existence (maya).

Instead of asking ‘why is this world as it is?’, etc, we should ask ‘Who am I?’ and discover the Truth-Self:

176. Even though our Guru has instructed us, “See ‘Who am I’?”, people of dull intellect ask, “Why has this world and the pleasures and pains herein come into existence?” instead of investigating “Who am I?” within themselves; only for such dull-minded people who ask thus, the Guru and the scriptures say, “Ah! That is all illusion (maya).”

Concluding verse in this section:

177. But since people of pure faith who sincerely engage in the practice of Self-attention as instructed by the Guru, drown in the true consciousness ‘I’ by turning their attention again and again towards the false self (the mind) whenever it rises, to raise any kind of further questions, this talk of maya is not intended for them.